Carmen O
TEXARKANA, TX | 2018 Buick EnvisionJanuary 1, 2024ExcellentResponse from CLASSIC CADILLAC
January 2, 2024Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!Kathleen C
MAGNOLIA, AR | 2021 Buick Encore GXSeptember 20, 2023My experience at this dealership was outstanding. Everyone was friendly and they took care of my issues with the car. The salesmen who sold me the car Mr. Will Mortensen always remember me when he sees me. He may not know I'm there but if he sees me he always make sure everything goes smooth and easy. All of my dealing with Classic Motors has been awesome.Response from CLASSIC CADILLAC
September 20, 2023Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Classic Buick, GMC, Cadillac!Teresa C
MAUD, TX | 2023 Buick EnvisionJuly 20, 2023It was wonderfulResponse from CLASSIC CADILLAC
July 20, 2023Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We can't wait to see you again, have a great day.Richard P
REDWATER, TX | 2017 GMC 1500 SierraJune 21, 2023While I do believe GMC should have done a better job with handling the lifter issue. I think Classic has done as best as they could do. I am very happy with the Manager of the Service Department, Lacey Power. I don’t know where you found her but you should be glad you did.Response from CLASSIC CADILLAC
June 21, 2023Thank you so much Richard for the kind words for Lacey Power. We appreciate you as our customer... Thank you for taking the time to give us a five star rating..Hope you have a great Wednesday.Stephanie R
TEXARKANA, TX | 2023 GMC TerrainJune 15, 2023I have had problems with my brand new 2023 Terrain since the purchase, and I am extremely disappointed in the service that has been provided.Response from CLASSIC CADILLAC
June 16, 2023Thank you for letting us know about your recent visit to Classic Buick, GMC, Cadillac. Please contact us at (903) 223-4333 when you have an opportunity, and we will be more than happy to try and turn your experience around.Alan G
QUEEN CITY, TX | 2017 GMC 1500 SierraFebruary 13, 2023Service completedResponse from CLASSIC CADILLAC
February 14, 2023Hello, we're glad to hear you enjoyed your visit. We hope you have a great day!Bobby A
TEXARKANA, TX | 2017 GMC Yukon XLFebruary 11, 2023good people to deal withResponse from CLASSIC CADILLAC
February 13, 2023Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!Byron R
HOUSTON, TX | 2013 Buick VeranoFebruary 6, 2023I experienced good customer service, I feel like the agent was very helpful, and I was done in a reasonable amount of time.Response from CLASSIC CADILLAC
February 6, 2023It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!Lenora P
TEXARAKNA, TX | 2023 GMC AcadiaFebruary 2, 2023It was along tiresome experience and not exactly what I thought it would be but.During the finance part the person sounded so robotic and methodical ,that you could tell that he really didn't care about the customer.There were several errors in the buyer paperwork that I had to point out and I had to beg him to submit to other financial institutions in an attempt to get a better rate. He had only sent it to one...really?? After the sale I kept being given the wrong key to other vehicles,and after the second mistake, they finally had to end up delivering the right key to my house.Response from CLASSIC CADILLAC
February 2, 2023Hi there, we regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to turn your experience around. This has been sent to the GM to be addressed. Thank you for letting us knowJerrilyn C
DODDRIDGE, AR | 2019 Chevrolet EquinoxDecember 30, 2022Usually the oil change is pretty quick. But they always try to sell extra services. I get tired of thatResponse from CLASSIC CADILLAC
January 3, 2023Good Morning Jerrilyn, Thank you for the update. We do appreciate you and have a Happy New Year!